Additional Shipping Information

Read the information below to learn your shipping options when sending a case to Smith-Sterling Dental Laboratories. This information applies only to Alaska, Hawaii and Puerto Rico.

SENDING CASEWORK TO THE LAB

  • U.S. Priority Mail
    Shipments typically arrive at the lab in two to three business days. We recommend placing your sealed case box in a Priority Mail Bag (available from your post office). Then, affix our pre-paid U.S. Priority Mail label to the outside. These labels are provided at no charge from the lab.
  • FedEx
    Shipments are overnight from most areas.
    Alaska $45 — Hawaii $25 — Puerto Rico $60
  • DHL (Puerto Rico only)
    Shipments are overnight from most areas. $75
  • UPS
    UPS does not offer indirect billing service. However, you are welcome to set up your own UPS account, after which you claim responsibility for all shipments and charges.

RETURNING CASEWORK TO YOUR OFFICE

  • U.S. Priority Mail
    Shipments will arrive at your office in two to three business days. Each shipment is barcoded with a tracking number to anticipate final arrival. $6
  • FedEx
    Shipments are overnight to most areas.
    Alaska $45 — Hawaii $25 — Puerto Rico $60
  • DHL (Puerto Rico only)
    Shipments are overnight from most areas. $25
  • UPS
    UPS BLUE:
    Shipments will arrive on the second business day in most areas.
    Alaska $15 — Hawaii $15 — Puerto Rico $15
    UPS RED:
    Shipments are overnight in most areas.
    Alaska $15 — Hawaii $15 — Puerto Rico $15